COUL DUEE RETURN & REFUND POLICY

Overview Coul Duee is a luxury fashion brand committed to maintaining the highest standards of quality, exclusivity, and product integrity. Returns are handled under strict conditions.
Return Window Customers may return items within 30 days of purchase (in-store) or 30 days from delivery (online orders). After this period, returns are not accepted.
Return Eligibility Conditions Items must be unused, unworn, in original condition, with all packaging, tags, and proof of purchase included.
Non-Returnable Items Custom items, limited editions, earrings, worn items, opened beauty products, and final sale items cannot be returned.
Refund Method Refunds are issued to original payment method, store credit, or exchange depending on case approval. Inspection & Authentication All returns are inspected for authenticity and condition. Items failing inspection will be rejected.
Return Process Customers must contact support, receive authorization, and return items securely in original packaging.
Shipping Costs Customers pay return shipping unless the item is defective or incorrect. International Orders Returns must follow local regulations; duties and taxes are non-refundable.
Exchanges Exchanges depend on stock availability; otherwise refund or store credit is issued.
Final Notes Coul Duee reserves the right to refuse non-compliant returns. This policy protects luxury standards and fairness.