Coul Duee Luxury Delivery Policy

1. Secure & Insured Shipping All COUL DUEE deliveries are fully insured against loss, theft, and damage. We use trusted premium courier services to ensure maximum safety and reliability for all shipments.
2. Signature on Delivery Every order requires a valid signature upon delivery. Identification may be requested to confirm the recipient before handover. Packages will not be left unattended.
3. Premium Packaging Standards All items are packaged using luxury-grade materials including branded boxes, protective wrapping, and discreet outer packaging to ensure both safety and elegance.
4. International Shipping & Customs For international orders, customs duties and taxes may apply depending on the destination country. COUL DUEE or its courier partners will assist in customs clearance where applicable.
5. Delivery Timeframes Standard delivery ranges from 2–10 business days depending on location. Express shipping options may be available for selected regions.
6. Delivery Verification & Fraud Protection Orders may be subject to verification checks to prevent fraud. Billing and shipping information must match or be verified before dispatch.
7. Returns & Refused Deliveries Returns must be in original condition with all packaging intact. Refused deliveries must be reported immediately for review and processing.
8. Customer Experience Commitment COUL DUEE ensures every delivery reflects luxury standards, combining safety, exclusivity, and premium presentation from warehouse to customer.